BNP Paribas Selects Fenergo for Compliance and Optimum Customer Experience

Blog entry

BNP Paribas has selected Fenergo’s client lifecycle management (CLM) solution as part of a global transformation project that aims to deliver a single view of clients across all jurisdictions and enable the bank to comply efficiently with local and global regulatory rules, and deliver optimum customer experience.

Bernard Gavgani, global head of CIB IT and operations at BNP Paribas says the bank chose Fenergo on the basis of its out-of-the-box CLM functionality and v8 technology that is a good fit with the bank’s modernised technology landscape.

The deal with BNP Paribas marks the sixth European client to be signed by Fenergo in the past six months. Fenergo CEO, Marc Murphy, says: “There are two key drivers behind Fenergo’s success to date – digital transformation and heightened regulatory compliance and scrutiny. Banks that would have traditionally favoured in-house built solutions are turning to Fenergo to help them comply with regulatory rules, while delivering a better customer experience.”

Fenergo introduced v8 in June 2017 as an easy-to-use and intuitive platform. The solution is built on React, the technology that underpins firms such as Netflix, Facebook and Instagram, and provides an improved user experience with more efficient orchestration, enhanced navigation and greater visibility across client cases. Advanced technology architecture delivers faster page load times and responsive design, enabling cross-browser and multi-device support, improved search engine outcomes, increased scalability and greater data integration capabilities.